Article highlights Company’s AI-Driven Solutions to Call Center Challenges
CHICAGO, March 27, 2024 — Vocodia Holdings Corp. (CBOE: VHAI) (“Vocodia” or the “Company”), an AI software company that builds practical AI functions, has been recognized in a USA Today article for its innovative solutions that aim to enhance the customer service experience by eliminating call center hold times. The piece, titled “Vocodia’s Conversational AI Eliminates Call Center Hold Times,” highlights the company’s approach to addressing the universal frustration of waiting on hold, a situation that consumes an average of 40 days over a person’s lifetime.
The article features Vocodia’s Digital Intelligent Sales Agents or DISAs, an AI-powered program that handles comprehensive sales and customer support channels for a client, making it easy to manage large call volumes and resolve issues in a matter of minutes instead of hours.
In discussing the impact of the Company’s technology, Vocodia CEO Brian Podolak emphasized its dedication to improving customer interactions, utilizing the technology to enhance customer service, and increasing revenues for clients across some of the largest industries in the world. “Vocodia’s mission is to give our clients’ customers a better experience. People are sick and tired of being put on hold or taking several calls just to resolve a simple issue. With the use of our AI-powered DISAs, hold times can now be a thing of the past.”
USA Today’s coverage presents various scenarios where DISAs can significantly improve customer service during challenging times, such as during major weather events causing airline cancellations or during peak demand periods for businesses like florists around Valentine’s Day. These examples demonstrate Vocodia’s technology’s capacity to scale customer service operations without the need for costly temporary increases in staffing.
Vocodia recently completed a successful IPO and is working closely with the auto industry to provide humanized, around-the-clock support in over 50 languages. Its proprietary AI platform can manage 20,000 simultaneous calls.
Read the full article here.
About Vocodia Holdings Corp.
Vocodia is an AI software company that builds practical AI functions and makes them easily obtainable for businesses on cloud-based platform solutions at low costs and scalable to multiagent vast enterprise solutions. Vocodia is a conversational AI software developer and provider that offers scalable enterprise-level AI sales and customer service solutions which allow for AI sales representatives to reduce human labor costs and responsibilities while increasing the reach and efficacy of human-led, purposeful, agenda driven and conversational communications. The company delivers its patent-pending conversational AI software in the form of Digital Intelligent Sales Agents (the “DISAs”), which are built with AI software programmed to sound and feel human and to perform business tasks that require humans to converse with one another effectively, and thus to provide the best representation for each of its customers’ businesses. For more information, please visit: vocodia.com
Forward-Looking Statements
This release contains “forward-looking statements” within the meaning of the safe harbor provisions of the U.S. Private Securities Litigation Reform Act of 1995. Forward-looking statements can be identified by words such as: “anticipate,” “intend,” “plan,” “believe,” “project,” “estimate,” “expect,” strategy,” “future,” “likely,” “may,”, “should,” “will” and similar references to future periods. Forward-looking statements are neither historical facts nor assurances of future performance. Instead, they are based only on our current beliefs, expectations and assumptions regarding the future of our business, future plans and strategies, projections, anticipated events and trends, the economy and other future conditions. Because forward-looking statements relate to the future, they are subject to inherent uncertainties, risks and changes in circumstances that are difficult to predict and many of which are outside of our control. Our actual results and financial condition may differ materially from those indicated in the forward-looking statements. Therefore, you should not rely on any of these forward-looking statements. Important factors that could cause our actual results and financial condition to differ materially from those indicated in the forward-looking statements include, among others, the risks and uncertainties more fully in the section captioned “Risk Factors” in the Company’s Registration Statement on Form S-1 related to the public offering (SEC File No. File No. 333-269489) and other reports we file with the SEC. As a result of these matters, changes in facts, assumptions not being realized or other circumstances, our actual results may differ materially from the expected results discussed in the forward-looking statements contained in this press release. Forward-looking statements contained in this announcement are made as of this date, and undertake no duty to update such information except as required under applicable law.
Contact:
Jeff Ramson
PCG Advisory
646-863-6893
jramson@pcgadvisory.com
Source: Vocodia Holdings Corp.
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